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My scale is not weighing correctly
- When was the last time you had your scale calibrated?
- Is there any material preventing the scale platform from pushing on the load cell
- Do a visual inspection of the scale to ensure there is no damage
- Is the scale level?
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My Display will not light up
- Is the indicator plugged in?
- Is there power to the indicator
- Look for an on / off button on the indicator that may have been switched
- Check for any lose connections between the power source and the scale terminal
- If a Mettler Toledo IND570 / IND780, is the screen saver function on
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I cannot “0″ my scale
- Is the scale in Net Mode?
- Is the scale weight drifting one way or the other?
- Are you out of the “0″ range appropriate for your scale?
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My Operators need more training. Where can I start?
- Always ensure to train operators on correct scale functions such as:
- Differences between 0 and Tare
- Where to place the weight on the scale
- Wait until the readout has “settled”
- Always ensure to train operators on correct scale functions such as:
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Can I just turn the scale on and off again?
- Do this if the scale will not power up
- Do a power cycle if the indicator is “hung” or displaying the same weight without change.
- If the scale is showing “–” or “e”